James Emejo in Abuja
The Institute of Leadership for Policy Implementation (ILPI) petitioned the 7-Up Bottling Company (SBC) for a suspected unwarranted risk to the public health space and violation of the rights and psyche of consumers with compromised quality products.
The petition dated May 29, 2020 was signed by its legal advisor, Mr. Waziri Dada Ahmed and the chairman of the institute’s industrial ethics standardization and monitoring committee, Dr. Tope Alabi, and addressed to the director of production of the beverage company.
The institute said that an aggrieved consumer of the company’s product, Mr Anthony Adejoh, had filed a complaint with it, alleging that he purchased a 35cl glass bottle of 7-UP, a popular brand of the SBC in a boutique store on the Gwagwalada axis of the Federal Capital Territory (FCT).
Upon careful examination, the consumer would have discovered that said soft drink was severely polluted and corrupted with a sputum-like suspension floating inside even with the bottle still uncapped.
“The Complainant is understandably convinced that the intolerably shocking experience must be resolved, if only to alert unsuspecting consumers and protect the nation’s public health space in the critical and global realm of beverage consumption.” , we read in the petition. part.
The institute had, on behalf of the complainant, sought legitimate redress from the company, urging the latter to unequivocally accept responsibility for the production and infiltration of the contaminated soft drink in the Nigerian public health space with its potential to compromise not only the health of the consumer but also the general consumer public.
The complainant also called on the company to issue an open media apology to its many unsuspecting consumers for the unacceptable violation of quality assurance standards that would most likely have undetected, undetected, endangered the general unsuspecting public.
Among other demands, the complainant also called on the company to promptly develop and expressly provide through the institute appropriate and adequate compensation to appease his severely bruised psyche and violation of consumer rights.
However, in response to the petition, Mr. Obinna Chima, SBC’s senior legal director, Oparations and Compliance, in a letter dated June 3, 2020 and addressed to the institute, said the company would be willing to initiate the first on The problem, SBC had suspended all in-person meetings for now, citing its policy on the COVID-19 pandemic and the need to adhere to best health, safety and environmental practices.
He insisted the company would be willing to hold the meeting with the institute and the complaint after the pandemic.
The institute is said to have exhausted its patience while awaiting the company’s invitation.
Further, he said the SBC’s post-pandemic schedule was a calculated ploy to abandon the problem, adding that the company had since resumed all physical operations at its facilities and resumed operations.
The petition had given the company 14 days from receipt of the correspondent to comply with the requests, failing which the aggrieved parties would take legal action to seek redress, including involving the appropriate regulatory authorities.